Casino / Mobile
3330bet collects and uses your information solely to run your session, process payments through routes like bKash and Bank Transfer, and keep your account secure. This policy tells you exactly what we collect, why we hold it, and what choices you have — with access subject to your local law and eligible regions.
When you open an account with us, we collect the registration details you submit — name, contact information and login credentials. As you use your account, we record transaction activity associated with your chosen payment method, whether that is bKash, Bank Transfer or another supported route. We also collect technical data your device sends automatically: IP address, browser type, device model and session timestamps. This data helps us deliver the service you expect, verify transactions, and investigate any account queries you raise through our support channel. We do not sell your personal information to third parties for their own marketing purposes. Cookies and similar technologies track your in-session navigation so the platform loads your last position correctly on mobile and desktop. Some data is shared with payment processors strictly to complete the transaction you initiate — for example, when a bKash deposit is confirmed, the processor receives only what is needed to settle that specific payment. Retention periods vary by data type: session logs are kept for a shorter period than transaction records, which we hold as long as your account remains active and for a reasonable period after closure. The scope of this policy and your rights under it depend on your local law and the eligible regions from which you access the service.
Not every element of your experience falls under this privacy policy in the same way. The table below distinguishes what is fully covered, what is partially covered through third-party arrangements, and what sits outside our direct control. Understanding the boundary helps you know who to contact if a question arises about a specific area of your account.
Fully covered. Any data collected when you log in, update your profile or change your password falls under this policy. You can request a review of this data by contacting our support channel directly.
Partially covered. When you deposit via bKash or Bank Transfer, data passes to the relevant payment processor under their own terms. We govern only the record we hold on our side; the processor's handling is subject to their policy.
Covered for session and activity logs we generate. Game content delivered by studios such as PG Soft or Pragmatic Play may involve their own technical tracking within the game environment, which their own policies address.
Outside our scope. Any external site you reach by leaving 3330bet — including linked payment portals or external support tools — operates under its own privacy terms. We are not responsible for how those services handle your data.
You have concrete actions available to you under this policy, and none of them require a lawyer. The most direct route is your account settings page, where you can review the contact and profile details we hold and update anything that has changed. If you believe a transaction record is wrong — for instance, a bKash deposit that does not appear correctly against your wallet — you can raise that through our support channel, and we will check the record against our payment logs. For questions that go beyond a simple correction, such as asking what categories of data we retain after an account closure or requesting that we delete information we no longer need to hold, a written request sent through the published support route is the right path. We aim to respond to data-related queries with enough detail to be genuinely useful, not a form letter. Keep in mind that some data — particularly transaction records — may need to be retained for a set period regardless of your request, depending on applicable rules in your region.
Open your account settings to see the profile and contact data we hold. If anything is out of date, update it directly from that page without needing to contact support.
If a bKash or Bank Transfer transaction appears incorrectly in your account history, raise it through our support channel. We check against our payment logs and respond with the relevant detail.
Send a written request via our published support route to ask what we hold, for how long, and under what basis. We will respond with specifics relevant to your account type and region.
Where your local law and eligible region allow it, you can request deletion of data we no longer need to retain. We will tell you clearly what can be removed and what must be kept, and why.
If your question is about this policy specifically — what we hold, how long we keep it, or how to correct a record — the routes below are the right starting point. Use the channel that matches how you usually contact us; all three routes reach the same team responsible for account and data queries.
The live chat icon on the site connects you directly to our support team. Use this route for straightforward data or account questions that need a fast back-and-forth response.
For written requests — including data review, correction or deletion — email is the appropriate channel. You will find the published address in the Contact section of the site. Written requests create a clear record for both sides.
The Help Centre within your account covers common privacy and data questions with step-by-step guidance. Check there first; if your question is not answered, escalate to live chat or email.
We apply a small set of consistent practices to how your data is stored and accessed, and we want you to know what those practices are rather than having to guess. Access to your account data within our systems is restricted to the staff and processes that genuinely need it — payment reconciliation, account verification and support queries. We do not open account records for unrelated purposes.
We use cookies to keep your session active and remember your account state across pages. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how your account loads on mobile or desktop.
Your login credentials are stored in a hashed form — we do not hold your password in plain text. If you suspect unauthorised access to your account, contact support immediately using the live chat or email route.
Transaction records tied to bKash or Bank Transfer activity are retained for as long as your account is active and for a reasonable period after closure, in line with applicable rules for your region. Session logs are held for a shorter period.
When we update this policy, we post the revised version at this URL. Continued use of your account after a posted update means you have had the opportunity to review the change. For significant changes, we will notify you through your account.
The questions below cover the points that come up most often when you want to understand how your data is handled. If your specific question is not here, the support routes listed earlier on this page are the right next step.
We collect the details you submit during registration — name, contact information and login credentials. Once your account is active, we also record transaction activity linked to your chosen payment method, such as bKash or Bank Transfer, alongside device and session data your browser sends automatically.
We share data only where necessary to operate the service. Payment processors receive the minimum information needed to complete a transaction you initiate — for example, a bKash deposit. We do not sell your personal information to outside parties for their own marketing use.
Open your account settings page to review your profile and contact details. If a record looks wrong — including a transaction entry linked to a bKash or Bank Transfer payment — raise it through live chat or the published email address and we will check it against our logs.
Transaction records are kept for a reasonable period after account closure, consistent with the rules applicable to your region. Session and activity logs are retained for a shorter time. If you want specifics about your account type, send a written request through our email support route.
Where your local law and eligible region permit it, you can request deletion of data we no longer need to retain. Some records — particularly payment and transaction history — may need to be kept regardless. We will explain clearly what can be removed and what cannot, and on what basis.
Cookies keep your session active and remember your account state as you move between pages on mobile or desktop. You can adjust cookie settings in your browser, but disabling session cookies may mean the platform does not load your account state correctly when you return to the site.